Rapid Release Therapy® Pro3
2 Year LIMITED WARRANTYWhat is covered? All parts defective in material or workmanship. What is not covered? Defects resulting from improper or unreasonable use or accident, excess moisture, improper packing, lightning, power surges, or unauthorized tampering, alteration or modification. What we will do? repair or replace any defective parts within the warranty period and pay for return shipping. What we will not do? Pay shipping or transportation charges from you to us.
Rapid Release Therapy Battery Pack
LIMITED WARRANTYRapid Release Therapy inspects and tests all Lithium Ion batteries to make sure that they match manufacturer specifications. Every RAPID RELEASE Battery Pack (sold with cordless product and/or as a replacement battery pack) is warranted to the original purchaser only to be free from defects in material and workmanship. Subject to certain exceptions, RAPID RELEASE will repair or replace a battery pack which, after examination, is determined by RAPID RELEASE to be defective in material or workmanship for the stated warranty period from date of purchase. Return of the battery pack to a RAPID RELEASE factory Service Center location or RAPID RELEASE Authorized Service Station, freight prepaid and insured, is required. A copy of the proof of purchase should be included with the return product. This warranty does not apply to damage that RAPID RELEASE determines to be from repairs made or attempted by anyone other than RAPID RELEASE authorized personnel, misuse, alterations, abuse, normal wear and tear, lack of maintenance, or accidents.
LIMITATION ON LIABILITY WHERE PERMITTED, THE PROVISIONS OF THIS LIMITED WARRANTY ARE IN LIEU OF ANY OTHER WRITTEN WARRANTY, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EXCLUSIVE REMEDY THE MAXIMUM LIABILITY OF RAPID RELEASE TECHNOLOGIES, LLC SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL RAPID RELEASE TECHNOLOGIES, LLC BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES. Some states do not allow limitations on the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the limitations or exclusions may not apply to you.
Service and SupportEmail Customer Service at email@example.com or Call: 949-415-4778 x2 with your name and the serial number on the device label to receive an (RMA) Returned Material Authorization. This is required before you send it back;
Rapid Release Technology
3300 Harbor Blvd #D10
Costa Mesa, CA 92626