Frequently asked questions

Why is Rapid Release Therapy better than percussion?

Rapid Release Therapy is unique in using high frequency and a short stroke to efficiently direct therapeutic doses of vibration energy right on target comfortably and without losing skin contact. 

Do I have to change out the treatment heads?

No heads to change or lose. The Pro3 features dual motion and five built-in treatment surfaces for constant and complete control of size, direction, and intensity at all times.

Is there a steep learning curve?

Not at all. The treatments are intuitive and complementary to your current modalities and techniques. [training videos]

Why the linear format vs the gun?

The gun format cannot reach large areas of your body for self care and has a mini jackhammer effect on your wrist, elbow and shoulder and is not designed for professional prolonged use. The Pro3 is a precisely balanced, ergonomic design, good for all day use and easy self care all over the body.

Why does it only run at one speed?

After extensive studying and empirically testing a wide range of frequencies and stroke lengths, we found the optimal frequency that balances patient comfort with excellent results. [More]/Nogier

How long does the battery last?

We use top of the line, high capacity, durable batteries for long life with about 2 hours of runtime depending on use. Typically enough for a Chiropractor or PT to use on every patient and still last all day. Runtime shortens if you apply pressure (generally not needed). Typical charge cycles for this type of battery is 300-500x. If you went through 1 battery a day and work 200 days a year, 2 batteries would last you 3 to 5 years. [Replacement batteries]/product

Can I use the Rapid Release Therapy Pro3 on myself?

Yes, the Pro2 is ideally suited for total body self-care and can reach all areas of the body.

What is the size and weight?

11” long 2.25” wide at the handle. 2 lbs with the battery pack

What is the intended use? The Rapid Release Therapy Pro3 is a Professional Grade Class 1 Medical Device Intended for various medical uses such as relaxing muscles and relief of minor aches and pains

What does it include?

Our standard offering includes the Rapid Release Therapy Pro3, 2 battery packs, 1 charger and a carrying case

What is the return policy?

Return policy for purchases of new machines includes a 100-day trial period with easy return and a 15% restocking fee. No restocking fee for licensed healthcare providers. A Return Material Authorization (RMA) is required before any return will be accepted. Customer will be responsible for the cost to ship to RRT for returns and replacements.

What is the Warranty?

The Rapid Release Therapy Pro3 Limited Warranty lasts two years from purchase date. Please see the full warranty text (here)

Do you have any special deals going right now?

Please view our website for sales or call (949) 415-4778.x1

What do I do if my Pro3 malfunctions?

Email with the serial number, your name and describe the issue. You will receive an Return MA back with instructions of how to get it fixed or replaced.

Contact us at: (949) 415-4778 x2

What are the contraindications?
  • Do not apply during pregnancy.
  • Do not apply to persons with pacemakers or defibrillators.
  • Do not apply to an open wound, bruises, incisions, tumors or cancer.
  • Do not use on anyone with a history of Deep Vein Thrombosis (DVT) blood clots.
  • Stop session if irritation, swelling, excessive Redness or pain increases.
  • Do not use in the presence of unexplained pain or inflammation. Consult a physician if you have any doubts about appropriateness of use